Waheguru Ji Ka Khalsa
Waheguru Ji Ki Fateh
We are very sorry for all this. We really are.
When you asked for Kacheras refund, first I decided to do so but then
I wanted you to get what you ordered, no matter if it pinches my pocket.
Cost of 5 New Taksali Kacheras Plus Shipping to UK. = $41
So I dispatched 5 Taksali Kacheras and I emailed you the same as below on 20th December.
(As i was under the impression that only Taksali Kacheras were not up to your satisfaction, my mistake.)
But you did not reply back saying that you needed other kacheras to be replaced as well.
Had you told us clearly that all kacheras were dirty, i would have sent other kacheras as well.
OUR EMAIL TO YOU
Fateh ji
We have dispatched set of 5 new taksali kacheras free of cost, we will pay for the shipping as well.[/color]
Sending you kirpan tracking shortly.
Regards
Sent From My iPhone
You intimated me that you received 5 Taksali Kacheras on 29th December. If you could have told me on 20th
itself you needed other Kacheras replaced as well it would have helped a lot.
We can issue Refund of $9.6, that is what you paid for Set of 4 Cotton Kachehray 38" Wide, 17" High, 14" Pahuncha. after 20% discount only after claim is solved, we are unable to issue partial refund.
You got Dirty Kacheras, we are very Sorry for it.
Taksali Kirpan has been delivered to you, Kirpan get delayed and stuck and sometimes returned due to Security reasons, UK is very strict regarding kirpans.
Regards
Bhul Chuk Muaf Karni
Mistakes Rarely Happen, This time it Happened with you.
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